The Metropolitan District (MDC) has begun the deployment of the MDC Radio Frequency Program in coordination with its installation contractor, Contract Callers, Inc. (CCI). This includes installation of approximately 20,000 automated meter reading devices for customers in the towns of Bloomfield, Windsor, East Granby and Newington. The purpose of the program is to significantly reduce estimated water bills, increase billing accuracy and eliminate the need to routinely access customer homes to read water meters.
Installations are scheduled to begin the week of January 14th in the Town of Bloomfield, and progress over the next year to Windsor, East Granby and Newington. Customers will be notified by mail when installations will occur in their area, and will be asked to call to schedule an installation appointment. The MDC will be coordinating this program with town authorities.
This program requires the Contractor to gain access to customer’s basements. All MDC and CCI employees have photo identification badges and will gladly display them upon request. The policy is “No Identification – No Entry”. The MDC encourages customers to ask for identification from anyone who comes to their door. In addition, MDC and CCI field employees wear clothing with the MDC or CCI logo and drive vehicles clearly marked with the MDC logo. If customers have any doubt about the individual’s identity, motives or authenticity of their credentials, do not allow them entry into the home and call the police.